Job Description

Salary : $60,000.00 - $71,100.00 Annually Location : Suite 300, IL Job Type: Full-Time Job Number: 202400103 Department: Veteran's Commission Opening Date: 05/13/2025 Closing Date: 5/27/2025 11:59 PM Central Description Under direction, involved in preparing and presenting benefit claims for military personnel, veterans, their dependents and/or survivors; and/or, serves as an itinerant officer in field offices; consults and corresponds with clientele and the community on an ongoing basis relative to law changes, amendments and deletions which may affect eligibility or the policy of any number of given veterans programs; interviews and advises clientele, and researches applicant's military, social, educational, vocational and medical histories to gather information to develop and support claims. Examples of Duties

ILLUSTRATIVE EXAMPLES OF WORK:

Interviews, advises and counsels military personnel, veterans, their dependents and/or survivors on Veteran's Administration benefits, survivor benefits, and state and federal tax benefits; identifies and evaluates the problems of clientele and provides thorough solutions to solve material, financial, medical and social needs within the framework and program guidelines of theagency. Prepares and/or assists in preparing claims occurring because of military service for pensions, insurance, hospitalization, education and employment, and in ascertaining that all material is accounted for to expedite eligibility and adjudication. Makes independent decisions relative to complex issues and claims; prepares and reviews extensive written appeals; clarifies Veterans Administration claim decisions for applicants; reviews claims that are denied; prepares and develops new evidence for appeal briefs to be submitted to the Veterans Administration for decision review; reviews, analyzes and develops pertinent information for review of claims to the appeals process and upgrading discharges before the Armed Forces Board of Review. Prepares and processes applications for temporary financial assistance for qualified veterans, surviving spouses of veterans or dependents. Develops and maintains liaison with state, federal and community organizations; secures information related to services and benefits available from hospital administrations, mental health services, sheriff departments, county officials, township officials, probation officers, job service representatives; unemployment representatives and many other social agencies; represents the department in various community activities, explaining functions of the department and availablebenefits. Trains and/or assists in training newly employed officers and/or associates in the office work routines; attends departmental meetings to stay attuned to emergent policy and procedural developments that impact agency operations. May serve as an itinerant service officer, answering inquiries and preparing claims in assigned office(s), organizing material and evidence, supporting documents and personal information concerning each individual claimant in order to interpret claimant's eligibility forbenefits. Performs other duties as required or assigned which are reasonably within the scope of the duties enumeratedabove. Typical Qualifications

MINIMUM REQUIREMENTS:

Education and Experience Requires knowledge, skill and mental development equivalent to the completion of four years of college with emphasis in business administration or public administration. Advanced mastery of Teams, Word, Excel, PowerPoint & Outlook is required. Veteran of the Armed Forces of the United States who did not receive a bad conduct dishonorable discharge or other equivalent discharge or currently serving members of the Illinois National Guard or Reserve Components of the Armed Forces of the United States or a spouse, surviving spouse, or child of one of the categories above. Selectee must obtain U.S. Department of Veterans Affairs Accreditation and be cleared to receive a PIV card from the same within their probationary period. Failure to achieve accreditation will result in termination of employment. Accreditation is achieved by completion of training through the National Association of County Veterans Service Officers and certification testing with a minimum score of 70%. Requires annual completion of continuing education units and recertification as outlined by the National Association of County Veterans Service Officers while employed as a Veterans Service Officer. Failure to maintain accreditation will result in termination.

DESIRABLE REQUIREMENTS:

Education and Experience Knowledge, skill and mental development equivalent to the completion of four years of college with emphasis in business administration or public administration. One year of experience in sales, public relations, veterans advocacy or other work involving extensive public contact. Knowledge, Skills, Abilities & Attributes Needed to be Successful Mission Focused. Extensive knowledge of the benefits and services available to veterans and their dependents, and the federal and state laws and regulations governing their administration. Working knowledge of office management skills and techniques. Ability to manage an office efficiently and effectively, to provide services to military personnel, veterans, their dependents and/or survivors, and to maintain records as required by the agency. Ability to establish and maintain effective working relationships with veterans, their dependents, community organizations and other agencies. Ability to prepare and present topical speeches to veterans groups and other interested parties. Ability to explain federal and state veterans' legislation to the public. Ability to analyze and interpret military, private medical records and reports in terms of establishing entitlement to Veterans Administration benefits. Ability to examine, interpret and explain complex decisions affecting clientele regarding claims issues and appropriately advising them of their responsibility in relation to benefit awards. Ability to make decisions in accordance with the laws of the federal and state government governing veterans benefits and services. Ability to express ideas clearly in written and/or oral form. Business sense. Strong business sense and can decipher priorities to make sound judgment calls when needed. Commitment to Excellence. Perform duties at the highest level possible on a consistent basis. Excellent communicator. Able to interact with people of all levels in a confident, professional manner. Demonstrate ability and temperament to work with sensitive information under in a deadline driven environment. Team player. Have team-oriented experience and approach. Service focus. Dedicated to meeting the expectations of the chief executive and other senior executives by maintaining effective relationships with interested parties. Ability to think outside of the box with a sense of urgency. Supplemental Information Click Here to View the St. Clair County Employee Benefit Guide We offer a complete benefits package to full-time employees, including health care, dental, vision, retirement, deferred compensation plans, flexible spending accounts, life insurance, holidays, vacation, and sick leave. Part-time employees will receive one hour of paid time off for every 40 hours worked for up to a minimum of 40 hours per year. For more details, see our , list of current holidays, and vacation and sick leave accrual. 01 Are you a Veteran of the Armed Forces of the United States who received an honorable discharge or other equivalent discharge or currently serving members of the Illinois National Guard or Reserve Components of the Armed Forces of the United States or a spouse, surviving spouse, or child of one of the categories above? Honorably discharged or other equivalent discharged Veteran or currently serving members of the Illinois National Guard or Reserve Components of the Armed Forces of the United States? Spouse, surviving spouse of an Honorably discharged or other equivalent discharged Veteran or currently serving members of the Illinois National Guard or Reserve Components of the Armed Forces of the United States? Child of an Honorably discharged or other equivalent discharged Veteran or currently serving members of the Illinois National Guard or Reserve Components of the Armed Forces of the United States? None of the Above 02 Select your highest completed level of education. M.A. / M.S.

JD/MBA/MD/ETC

B.A. / B.S.

A.A. / A.S / A.A.S.

High School / GED Required Question St Clair County, IL

Job Tags

Holiday work, Full time, Temporary work, Part time, Trial period, Flexible hours,

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