Quality Assurance Manager Job at Brightpath Associates LLC, Tupelo, MS

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  • Brightpath Associates LLC
  • Tupelo, MS

Job Description

The Quality Manager – Is responsible for leading the quality assurance and continuous improvement efforts within the manufacturing plant. This role ensures that all products meet customer, industry, and regulatory standards while driving a culture of quality excellence. The Quality Manager will develop and implement strategic quality initiatives, oversee compliance programs, and lead a team of quality engineers and technicians to optimize manufacturing processes and minimize defects. This hands-on leadership role requires close collaboration with production, engineering, and corporate teams to ensure plant-wide quality improvements

Key Responsibilities

Collaborate with operations leadership to foster a culture of quality ownership and accountability across all plant functions.

Develop and lead the plant’s quality strategy, aligning it with business goals and customer r requirements.

  • Manage the Quality Management System (QMS) to ensure compliance with ISO 9001, and other industry regulations.
  • Oversee plant-wide quality improvement initiatives, reducing defects, scrap, and rework through data-driven methodologies.
  • Lead root cause analysis (RCCA), corrective actions (CA), and continuous improvement (CIP) to address recurring quality issues.
  • Implement and maintain Statistical Process Control (SPC), to drive process improvements.
  • Work closely with engineering and production teams to assure compliance and standard work.
  • Lead and develop the quality team, providing coaching, training, and mentorship to quality engineers and technicians.
  • Drive supplier quality initiatives, including supplier audits, corrective actions, and process capability improvements.
  • Monitor and report on key quality performance indicators (KPI’s), providing insights and recommendation to plant leadership.
  • Serve as the primary liaison for customer quality concerns, third-party audits, and regulatory compliance assessments.
  • Creating and documenting quality procedures
  • Collaborating with customers on PPAP’s
  • Daily interaction with customers and vendors related to quality.

Aligns Goals with Strategy

  • Serve as technology advisor to the business on all aspects of quality trends and novel solutions specific to their respective domain or feature set
  • Be innovative. Think outside the box when crafting solutions and considering impact
  • Exercises a significant latitude in determining objectives and approaches to critical assignments
  • Use long term strategic thinking to guide and develop your team to help them meet overall product goals
  • Be a subject matter expert in your area of the product lines
  • Stay on the top of the latest technological progress and use this knowledge to ensure company deliverables remain marketable and competitive

Required Education & Qualifications

  • Bachelor’s degree in Engineering, Quality Management, Business or a related field.
  • 10+ years of experience in quality engineering within a manufacturing environment, preferably in OEM operations, or industrial equipment production.
  • Strong knowledge of ISO 9001 standards, and regulatory compliance.
  • ISO Auditor certification a plus.
  • Proven leadership experience in managing quality teams and driving strategic quality initiatives or strong experience indirectly leading teams.
  • Expertise in Six Sigma, Lean Manufacturing, and advanced quality methodologies.
  • Hands-on experience with manufacturing processes such as welding, CNC machining, assembly, and UT testing.
  • Strong problem-solving skills.
  • Proficiency in quality data analysis tools
  • Excellent communication and leadership skills, with the ability to influence cross-functional teams and senior leadership.
  • Ability to motivate people, instill accountability and achieve results

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