Job Description
Division/Department: Operations
Job Title: Warehouse Manager
Reports to: Director of Operations
Seniority Level: Mid-Level
Direct Reports: 2
Indirect Reports: 0
Type of Position: Full-time exempt employee
Job description
We are seeking a highly organized and proactive individual to lead our warehouse operations. This role requires a hands-on leader with strong management skills and a deep commitment to operational excellence, and supporting our company’s vision and values.
Key Responsibilities:
1. Leadership, Management, and Accountability
- Provide day-to-day supervision and direction for warehouse staff.
- Foster a culture of safety, efficiency, and continuous improvement.
- Ensure warehouse safety through training, documentation and implementation of GMPs and company SOPs. Stay up to date with industry safety standards.
- Set clear performance expectations and hold team members accountable.
- Run weekly level 10 warehouse meetings, ensuring staff is being held accountable to goals and vision
- Develop and implement processes that support department and company goals.
- Maintain alignment with FDA, FSMA, USDA Organic, SQF, Food Defense and Food Fraud requirements as it pertains to the position.
- Assist in monthly internal food safety audits.
- Conduct quarterly employee reviews of all direct reports as needed
2. Receiving
- Oversee and assist all inbound shipments to ensure accurate receiving, inspection and documentation.
- Coordinate with purchasing and suppliers to resolve discrepancies.
- Ensure all inventory is properly labeled and stored upon receipt.
3. Shipping
- Oversee and assist all outbound shipments, ensuring accurate order picking, packing, and documentation.
- Schedule and coordinate pickups with carriers to meet customer deadlines.
- Ensure all orders are shipped on time and accurately.
- Monitor shipping accuracy and resolve any issues promptly.
4. Inventory Management
- Maintain accurate inventory records using our inventory management system.
- Conduct regular cycle counts and reconcile inventory discrepancies.
- Serve as the subject matter expert for inventory management system use within the warehouse.
- Train staff in inventory management procedures and promote best practices.
5. Outbound Freight
- Optimize freight strategies to ensure timely and cost-effective deliveries.
- Work with logistics providers to schedule, track, and manage outbound freight.
- Oversee freight partner performance
- Monitor freight costs and performance metrics, recommending improvements as needed.
Requirements/Qualifications
- High School Diploma or GED
- Forklift training and certificate (minimum 2 years’ experience)
- Knowledge of inventory systems, including cycle counts, pick orders, inventory control
- Knowledge of FSMA and FDA regulation is a plus.
- Ability to do mathematical calculations with precision and consistency.
- Strong oral and written communication- ability to speak and communicate in Spanish is a plus!
- Ability to work in a fast-paced environment.
- Strong interpersonal skills.
- Demonstrates ability to work independently as well as function effectively and comfortably as a multi-disciplinary team member where team results are considered more important than individual contributions.
- Experience with Third Party Food Audits is a plus.
- Proficiency with Microsoft Applications – mainly Excel, Word, Outlook
- Understanding of cleaning and sanitation concepts.
- Ability to independently identify improvement opportunities and activate solutions.
- Ability to hire, train, manage and coach staff members
- Ability to lift 50-60lbs multiple times throughout the day
- Ability to stand for entire shift at work
Job Tags
Shift work,