Job Description

About BCI: Blackstone Consulting, Inc. (BCI) is a minority-owned, 9,000 employee, global service provider overseeing account services in food, environmental, facility maintenance, professional staffing, and security. Within our healthcare security division, we help healthcare organizations achieve superior programs and results. This includes our investment in you and your ability to deliver best practices to our client while receiving exceptional training to advance your healthcare career with BCI. Together, we are building a best-in-class healthcare security operation and are looking for top talent to join us in this effort. We are an equal-opportunity employer committed to a diverse workforce. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, or protected veteran status

BCI seeks a dedicated and passionate Training Manager to serve as an integral part of the security and care delivery team for a leading healthcare provider.

About the Role: The Healthcare Training Manager’s role is to plan, coordinate and deliver training and staff development programs in assigned Healthcare Facilities for Security Officers, Supervisors and other employees with the goal of ensuring the physical and personal security and safety of staff, members, and visitors at the assigned Healthcare Facility.

Essential Functions

• Present training materials and information using a variety of instructional techniques, such as role-playing, simulations, team exercises, lectures, computer-based or through other creative avenues
• Provide an atmosphere in which all Client staff, members and visitors know that the Client responds to and cares about their needs; provide a courteous, respectful and pleasant interaction with each client staff, member and/or visitor; presents a good image of BCI, the Client and its Security Department. Maintain and display good public relations skills when interacting with staff, members and visitors.
• Organize and develop training manuals, reference library, testing and evaluation procedures, multimedia visual aids, and other educational materials
• Evaluate training materials, modes of training delivery, and training content, and amend and revise programs as necessary, to adapt to the changes that occur in the work environment, identify gaps, or new regulations
• Research and remain current in all Federal and state-wide mandatory training requirements to meet company compliance efforts
• Read and interpret documents such as police reports, local and state law, instructions and procedure manuals
• Design, plan, organize training programs, policies and training schedules for employees on common and specialized security subjects in accordance with all legal, contractual and company mandated requirements
• Learn Healthcare facility-specific procedures and policies
• Adhere to all company policies and procedures and remain in compliance with local, state and federal regulations
• Maintain training records and prepare statistical reports to evaluate performance of training activities and instructors
• Communicate with and support management in achieving training and development objectives and goals for training
• Other duties as assigned.

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