Job Description

Position Title: Team Member

Employment Type: Full-Time and Part-Time / Non-Exempt

Reports To: Shift Lead / Store Manager / Owner

Position Summary

At Wallace Chicken, our team members are the heart of the operation. As a Team Member, you’ll be responsible for preparing, cooking, and assembling our signature meals with consistency, speed, and care. You’ll help maintain a clean, safe, and efficient kitchen while delivering the high standards that keep guests coming back. This role is perfect for someone who thrives in a fast-paced environment, takes pride in their work, and wants to grow with a company built to win.

Team Member salary starts at $16.50 pending three month probationary period after which raises will take place.

Key Responsibilities

• Prepare, cook, and assemble food items to Wallace Chicken standards
• Operate and troubleshoot the POS system, ensure accurate order entry, and monitor cash handling
• Maintain cleanliness and organization across all kitchen stations (prep, breading, fryer, assembly, etc.)
• Safely operate kitchen equipment including fryers, slicers, grills, and warmers
• Stock, rotate, and manage inventory to ensure fresh, ready-to-serve food
• Follow all food safety procedures and hygiene standards at all times
• Complete daily and weekly cleaning tasks and closing/opening checklists
• Communicate with team members to ensure efficient service and smooth handoffs
• Adapt quickly to changing needs, customer orders, and rush periods
• Uphold all company rules, including dress code, safety standards, and behavior expectations

Qualifications and Requirements

• Prior quick service restaurant experience a plus
• Must be able to lift up to 50 lbs and move freely around the kitchen
• Ability to stand, bend, and work on your feet for extended periods
• Basic math skills (making change, measuring ingredients, counting inventory)
• Able to read and follow instructions and safety guidelines
• Reliable and punctual with strong time management habits
• Clear verbal communication and a positive, respectful attitude
• Able to work in a team and receive constructive feedback
• Willing to work a flexible schedule, including evenings, weekends, and holidays

Who You Are

• Detail-oriented and organized under pressure
• Dependable and consistent in performance
• Fast-moving, adaptable, and quick to learn
• Team-first mindset with strong communication skills
• Proud of your work and committed to food quality and guest experience

Why Join Wallace Chicken

Wallace Chicken is more than just a restaurant. We’re building a culture of excellence, integrity, and hustle. Whether you're looking for a long-term opportunity or a place to grow your skills, we invest in our team and promote from within. When you join Wallace, you’re part of a team that’s built to win.

Welcome to Wallace! We’re a Quick Service Restaurant brand committed to delivering high-quality, fresh food in a welcoming environment. Our focus is on exceptional customer service and providing meals that are both delicious and affordable. As we grow, we’re excited to bring more people into the Wallace team and continue delivering great food and service.

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