Job Description

Jersey Mike's Subs - Team Member

Are you an energetic and hard-working individual looking to join a fun and dynamic team? Do you have a strong commitment to customer satisfaction and crave the opportunity to provide outstanding service? If so, we want you to join our team at Jersey Mike's Subs!

Responsibilities:

• Greet customers, record orders, and serve food and beverages with a consistently positive and helpful attitude, including answering questions about the menu
• Input orders into a point-of-sale system and accept payment using a credit card reader or cash register, calculating change accurately and quickly as required
• Work together with the line team to prepare cold and hot subs to customer specifications, while following cooking instructions, safety procedures, and sanitary requirements
• Use specific kitchen machinery such as knives, grills, slicers, etc.
• Ensure restaurant cleanliness daily by clearing and wiping tables, sweeping and mopping floors, washing and sanitizing kitchen utensils, and servicing restrooms
• Communicate effectively with team members and management to create work schedules, train new employees, and resolve any interpersonal issues as needed
• Handle customer concerns and complaints professionally and calmly to resolve problems according to Jersey Mike's standards and policy
• Maintain a neat and tidy appearance by wearing the required uniform and adhering to a corporate dress code

Requirements:

• Be energetic, hard-working, and ethical
• Ability to understand and adhere to all company policies and procedures
• Commitment to learning
• Have a strong desire to work as a Team Player
• Flexibility to work day and night shifts, weekends, and holidays
• Ability to stand for long hours at a time and work in a fast-paced environment
• Positive attitude and commitment to customer satisfaction

Benefits/Perks:

• Health care, 401k, Oral, Vision, and ADD for Full-time Employees
• Flexible Hours
• Discount Meals
• Opportunity for promotions (based on performance)

If you are looking to be part of a team that values customer service and offers a delicious and fun work environment, Jersey Mike's Subs is the place for you. Apply now and start your journey with us!

Our authentic taste – served Mike's Way® with lettuce, onions, tomatoes, oregano, salt, and THE JUICE (oil and vinegar) – goes hand in hand with excellent service to create a customer experience that is truly A Sub Above.

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