service writer Job at Specialty RV Sales, Lancaster, OH

RkhwQVhxWXdlUEI2c1pPUHpOWmQ1TkU5TlE9PQ==
  • Specialty RV Sales
  • Lancaster, OH

Job Description

Job Description

Job Description

Service Advisor – Automotive

We need a Service Advisor who is an expert in the art and science of customer service. Must be able to greet guests, schedule appointments and act as a liaison between customers and service techs. If you can make customers feel welcome and confident that their needs are being met, then our dealership may be your next career home. Put your people skills to work for us and find out more now.

Job Responsibilities

  • Greet service department customers promptly and courteously—attitude is everything!
  • Listen to customers and clearly translate repair needs to techs
  • Upsell additional services using low pressure, high integrity methods
  • Provide accurate repair/maintenance estimates
  • Adhere to policies on vehicle care and operation
  • Follow up on each repair and keep customers informed of progress
  • Sell and manage extended warranties
  • Inspect repair quality and ensure all work is complete
  • Notify customers when vehicles are ready for pick up
  • Review and explain repairs and associated costs with customers
  • Handle minor customer concerns and complaints
  • Keep Service Manager informed of all problems and potential problems
  • Maintain Customer Satisfaction Index (CSI) scores in accordance with dealership standards

We offer terrific benefits which include:

  • Generous pay plan! Tell us about your experience at your interview!
  • Performance Bonuses!
  • Bi-weekly Pay Period
  • Excellent, Ongoing Training is Provided!
  • Opportunity for long term employment and growth
  • Medical, Dental and Vision Insurance
  • Disability Insurance
  • 401(k) Retirement Plan
  • 5-day work week, closed on Sundays!

About Us

Specialty RV, Tractor & Marine has been serving the mid-Ohio communities of Lancaster and surrounding areas for the last 19 years! We are a family-owned dealership and believe culture makes a difference! We strive to build lasting relationships with our employees, customers, and the community

We are an Equal Opportunity Employer - All qualified applicants considered regardless of ethnicity, nationality, gender, veteran or disability status, religion, age, gender orientation or other protected status.

Job Tags

Bi-weekly pay,

Similar Jobs

Enterprise

Summer 2026 Management Intern - DAL Airport Job at Enterprise

 ...be more than just a line on your resume. This position is located at the Dallas Love Field Airport at 7366 Cedar Springs Road Dallas, TX 75235. It pays to be an Intern with Enterprise! Benefits include, but are not limited to: Full-time 40hr per week schedule... 

AA Driver Training Center

Front Desk Receptionist-Chinese Speaking Job at AA Driver Training Center

 ...: Overview We are seeking a dedicated and professional Chinese Speaking Front Desk Receptionist to join our team. This role is crucial in providing excellent customer service and ensuring the smooth operation of our front office. The ideal candidate will be the first... 

Fedex

Package Handler - Part Time (Warehouse like) - Urgently Hiring Job at Fedex

 ...Federal Express Corporation (FEC) is part of the rapidly growing warehouse and transportation sector that helps keep America, and our...  ...their first day of employment!~ Generous paid time off program - work your way up to 5 weeks of PTO a year!~ Medical, dental and... 

One World Global Services

Spanish:US-based Interpreters Job at One World Global Services

 ...WE ARE HIRING EXPERIENCED INTERPRETERS PER MINUTE!!! LANGUAGE: SPANISH Requirements: ~85% English proficiency~ Steady wired internet connection...  ...industry the interpreter works with (healthcare and medical one, specifically). Go into internal professional...