Get AI-powered advice on this job and more exclusive features. Motion Recruitment Partners LLC provided pay range This range is provided by Motion Recruitment Partners LLC. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more. Base pay range $65.00/hr - $69.00/hr Our client is a global financial technology company that offers business and financial management solutions for SMBs, financial institutions, consumers and accounting professionals. About the Role: We're seeking a seasoned Service Designer III – Service Designer to lead end-to-end service design initiatives focused on enhancing the experience for mid-market and enterprise customers within our Customer Success organization. This role will work closely with Customer Success Managers, Product Support, and Sales Tech teams to build thoughtful, strategic solutions that support onboarding, health monitoring, and post-sales experiences. As a Designer, you’ll dive deep into research, map service ecosystems, identify root causes, and develop scalable service design strategies. We’re looking for someone who doesn’t just design customer journeys, but envisions the complete service blueprint including the systems, processes, and people behind them. Qualifications: 5+ years of experience in service design, or product design, with a strong focus on strategic and end-to-end experience design . A robust portfolio that showcases Interaction Design strategy, system-level thinking , and measurable impact. Strong command of human-centered design, systems thinking, and design research methodologies. Proven ability to work across multiple priorities and stakeholders in mid-market or enterprise environments . Experience building services beyond front-end touchpoints—into support infrastructure, tooling, and enablement. Tools: Proficiency in Figma/FigJam , Miro, Mural, Google Suite. Experience with Salesforce Lightning and AI tools such as Notebook LM or Gemini is a strong plus. Excellent communication and storytelling skills, able to clearly convey complex service solutions and influence senior stakeholders. Seniority level Seniority level Mid-Senior level Employment type Employment type Full-time Job function Job function Design, Research, and Information Technology Referrals increase your chances of interviewing at Motion Recruitment Partners LLC by 2x Inferred from the description for this job Medical insurance Vision insurance Get notified about new Service Designer jobs in Mountain View, CA . Mountain View, CA $179,500.00-$243,000.00 1 week ago San Jose, CA $115,000.00-$165,600.00 1 week ago Product Designer, TikTok Social, Creation, Account Mountain View, CA $151,000.00-$222,000.00 1 day ago Mountain View, CA $151,000.00-$222,000.00 1 day ago Sunnyvale, CA $110,000.00-$159,000.00 7 hours ago Sunnyvale, CA $165,000.00-$231,000.00 7 hours ago Redwood City, CA $130,000.00-$185,000.00 2 weeks ago Sunnyvale, CA $135,000.00-$194,000.00 3 weeks ago Staff Product Designer - LinkedIn Business Platform UI / Graphic Digital Production Designer Menlo Park, CA $196,000.00-$272,000.00 3 weeks ago Fremont, CA $165,000.00-$231,000.00 3 days ago Fremont, CA $135,000.00-$194,000.00 5 days ago Mountain View, CA $59.30-$69.30 5 days ago Menlo Park, CA $165,000.00-$231,000.00 3 weeks ago Menlo Park, CA $135,000.00-$194,000.00 7 hours ago We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI. #J-18808-Ljbffr Motion Recruitment Partners Inc.
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