Job Description

Salary: $100000-$110000

Other Forms of Compensation: Bonus Eligible 

Pay Grade: 16 

A family of companies and experiences

As the leading foodservice and support services company, Compass Group USA is known for our great people, great service and our great results. If you’ve been hungry and away from home, chances are you’ve tasted Compass Group’s delicious food and experienced our outstanding service. We have over 284,000 US associates who work in award-winning restaurants, corporate cafes, hospitals, schools, arenas, museums, and more in all 50 states. Our reach is constantly expanding to shape the industry and create new opportunities for innovation. Join the Compass family today!

great people. great services. great results.

Each and every individual plays a key role in the growth and legacy of our company. We know the next big idea can come from anyone. We encourage developing and attracting expertise that differentiates us as a company as we continue to raise the bar.

Job Summary:

The Program Manager will lead and coordinate the development, implementation and success of a variety of cross sector initiatives and programs and others as part of the Strategic Development team. The Program Manager will work collaboratively with the Envision cross functional development team as well as agreed upon subject matter partners and stakeholders to grow, support and evolve these programs and track success metrics and impact. Additionally, the Program Manager will own or support special projects and administrative responsibilities such as the annual Envision Summit Expo coordination, event planning and execution and team coordination and presentation development.

Key Responsibilities:

Ownership of the Key Initiatives

• Subject matter expert
• Leads communication efforts and fields all inquiries
• Acts as the liaison between development team and sector partners regarding programming, training, implementation and evaluation of impact of the program
• Support sales effort and client meetings needs when applicable
• Tracks engagement and creates tools for ongoing success including case studies
• Compass Ambassador of the Programs

Project Management

• Provide expertise and management of multiple programs and projects
• Establish and maintain project goals and success criteria.
• Develop and manage project plans.
• Develop, direct, and manage projects from concept development through completion.
• Create and maintain project dashboards for accurate reporting.
• Identify, manage, and mitigate potential liabilities and risks.
• Manage project team deliverables to meet requirements and established timelines.
• Manage project budget process, oversee projects schedules and reconciliations to meet project standards and deliverables that align with sector procedures.
• Monitor project performance against budgets, schedules and milestones.

Execution, Launch & Training

• Support development of core elements of the program and launch plan including: standard operating procedures, communication protocol, budget, success metrics, reporting and more.
• Hands on operations in supporting effort to grow key initiatives
• Ongoing development of tools with key stakeholders such as checklists, job descriptions, training modules, and financial impacts
• Work with Sector Culinary, RD and Sales leads to support ongoing development

Operational Excellence

• Share Best Practices and create processes for scale cross sector
• Establishes and maintains effective internal and external communication to achieve brand, financial and social impact goals
• Create ongoing marketing collateral working with Creative & Comms Team to ensure clarity, quality and alignment with messages, image and identity.
• Create and track metrics for success
• Collect feedback and analyze to positively impact program
• Develops key relationships with core development teams including cross sector leaders, sector operators and support teams including E15, Foodbuy, Compass Digital and other

Strategic Development to grow and evolve program(s)

• Maximize Revenue growth opportunity
• Recognize and develop partnership opportunities
• Program growth and development tools and resources
• Track and Measure Revenues
• Sharing Best Practices
• Research & Development: stay abreast of new outlets, trends and tools relating to program
• Storytelling, Social Media and Communication Strategy

Qualifications:

• Bachelor’s degree in Culinary & Hospitality Management, Food & Nutrition, or related field required.
• 3–5 years of operational experience in foodservice, with a strong understanding of day-to-day service execution and team leadership.
• Proven strategic thinker with strong project management skills; detail-oriented, agile, and deadline-driven.
• Experienced in managing multiple projects in fast-paced environments.
• Skilled in presenting, training, and facilitating program implementation.
• Strong interpersonal, communication, and relationship-building abilities across all organizational levels.
• Proficient in evaluating program outcomes and metrics.
• Experience with multi-unit program rollouts domestically and/or internationally.
• Strong analytical skills; able to interpret technical instructions and solve complex problems.
• Effective public speaker and presenter for diverse audiences including associates, managers, and clients.
• Collaborative team player with leadership experience; able to work independently and cross-functionally.
• High energy, maturity, and ability to operate at both strategic and tactical levels.
• Balances business priorities with best practices and implementation methodologies.
• Willing to travel up to 25% based on business needs.
• Proficient in Microsoft Office Suite; Project Management certification preferred.

Apply to Compass Group today!

Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.

Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act. We encourage applicants with a criminal history (and driving history) to apply.

Compass Corporate maintains a drug-free workplace.

Applications are accepted on an ongoing basis.

Associates at Corporate are offered many fantastic benefits.

• Medical
• Dental
• Vision
• Life Insurance/ AD
• Disability Insurance
• Retirement Plan
• Paid Time Off
• Paid Parental Leave
• Holiday Time Off (varies by site/state)
• Personal Leave
• Associate Shopping Program
• Health and Wellness Programs
• Discount Marketplace
• Identity Theft Protection
• Pet Insurance
• Commuter Benefits
• Employee Assistance Program
• Flexible Spending Accounts (FSAs)

Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely, click here for paid time off benefits information.

Req ID:   1430600

Compass Corporate  

KYLIE BANKS  

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