Job Description
Gastro Florida is the largest gastroenterology group in Tampa Bay with over 65 providers and over 25 locations in Pinellas, Hillsborough, Pasco, and Polk counties. Gastro Florida offers G.I. screening & treatment, colon cancer prevention, non-surgical cancer intervention, IBD infusions & therapy, nutrition & weight loss services, remote monitoring between visits, pharmacy & pathology services, and the latest therapies, including clinical research, to provide an integrated patient experience . Our mission is to provide general and advanced/interventional gastroenterology services in an Affable, Affordable & Accessible manner for Accurate Answers .
We are seeking competent, conscientious, service-oriented individuals with strong character to manage one or more of our physician medical offices. This individual will manage day-to-day business, clinical and billing operations and be involved in practice growth planning. They will work under the direction of the division physicians and the Gastro Florida corporate office.
Minimum Requirements:
High school graduate with 5 years of medical office experience, including at least 2 years of managing the office OR College graduate in health admin, business, or related field w/2 years of medical office management experience OR College graduate with 5 years of healthcare experience with supervisory experience. Must be fluent in English and Spanish, both written and verbal.
Experience in biologics preferred.
Proficient in Excel and Microsoft Office products. Utilized EMR/practice management systems.
Role:
Patient Experience
- Ensure all patient touch-points are monitored for great service and constantly analyzed for improvement.
- Monitors patient satisfaction and coordinates service recovery efforts.
- Manages physician schedules to optimize capacity and the patient experience.
- Ensures patient appointment and communication methods are well-functioning.
Human Resources, Compliance, and Administration
- Performs human resource duties for the practice, including appropriate staffing, training, supervision, evaluation, and timely administration of corporate HR functions.
- Able to maintain a compliant environment for regulatory requirements and serves as HIPAA/Privacy Officer liaison.
- Tracks performance and recommends strategies to meet government incentives.
- Ensures facility is welcoming, hygienic, clean, and safe.
- Monitors equipment, inventory, and supplies; and interfaces with vendors and corporate office for value-based purchasing.
Billing
- Steward of efficient revenue cycle operations, including patient registration, authorizations, charge capture, coding, and collections for services rendered at the office, surgery center, and hospital that will require interfacing with payers, patients, facility, and corporate office.
Business Development & Planning
- Participates in planning, marketing, and business development of the practice, which includes strong communications with referring physicians and the community.
- Attends and contributes to corporate office meetings.
- Develop and/or maintain office policies and procedures to address above.
Other Duties as Assigned
Apply for this great position as a Practice Manager today!
The corporate headquarters (CBO) is located in beautiful Feather Sound (Clearwater).
Criminal background and drug screening required as well as excellent professional references.
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