Job Description

Job Description

Job Description

SOUTH CONGRESS HOTEL is hiring for a Laundry Attendant

The living room for the neighborhood, South Congress Hotel, is an 83-room boutique hotel designed to be a community activity hub. A place for travelers and locals alike, the hotel has three restaurants, a coffee + bakeshop, a rooftop pool, an award-winning Lobby Bar, and two retail spaces, in addition to a range of community events + programming open to all. All locally owned, all right at the doorstep of Austin's favorite street.

What you'll do:

• Adhere to all standards of operations, policies and procedures, manuals, training material, memos, and verbal instruction
• Sort, wash, dry, and fold all linens, towels, and other laundry items according to established procedures and standards
• Identify and pre-treat stains on linens and fabrics after washing to ensure the best possible results
• Regularly clean and maintain laundry equipment to ensure optimal functionality; report any maintenance or repair needs to the appropriate department
• Keep track of linen inventory and alert supervisor when reordering is necessary to maintain adequate stock levels
• Inspect laundered items for cleanliness and quality, ensuring they meet the hotel’s standards after returning them to circulation
• Distribute clean and folded laundry items to housekeeping and other departments as needed
• Maintain a lost and found system for laundry items and return them to appropriate departments
• Adhere to safety and sanitation guidelines while handling and processing laundry items
• Work closely with housekeeping and front office departments to ensure smooth operations and timely delivery of laundry items
• Ensure immediate response is given to guest comments and concerns; inform immediate supervisor and apply corrective measures when necessary
• Ensure open lines of communication with all departments and management via email, logbooks, meetings, etc. to ensure all needs of the outlet are met
• Assist in the implementation of special projects
• Be available to fill in and assist in other areas as needed to ensure the efficient operation of the outlet as directed by the outlet manager and attend relevant meetings as directed

Who you are:

• You have previous experience in laundry operations or a related field preferred.
• You are able to interpret standard operating procedures, safety, and sanitation instructions.
• You have the physical stamina to stand for extended periods and lift heavy bags of laundry.
• You have time management skills to handle multiple tasks and prioritize laundry processing efficiently.

BENEFITS

We are proud to offer competitive wages and the following benefits for full-time employees:

• Up to 3 weeks paid time off annually
• 50% off discount at most New Waterloo restaurants
• Health, vision + dental benefits
• 401K matching
• Paid holidays
• Volunteer pay
• Tuition reimbursement
• Referral bonuses
• Discounts at our shops, hotels + local partnerships

ABOUT NEW WATERLOO

New Waterloo is a community-centric independent hospitality company based in Austin, Texas. We use our platform to intentionally empower and get behind the choices of our people and communities - creating environments that sustain lasting social impact. Our team of hospitality experts provides the resources, talent, passion, and collaboration necessary to foster thoughtful places and thriving businesses. Our brands include South Congress Hotel, Revival Hotel, El Capitan Hotel, La Condesa, Sway, Cafe No Se, Manana, Maie Day, Otoko, Watertrade, Il Brutto, Butler Pitch & Putt, Albert Hotel, Fidelity Hotel and Trick Hat Workway.

New Waterloo is an equal-opportunity employer and values diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

We will be accepting applications on an ongoing basis until a candidate is selected for this role.

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