Job Description
Job Description
Job Description
Description:
Summary of Responsibilities:
Responsible for greeting incoming patients, distributing paperwork, entering in pertinent information into Centricity including insurance and demographic, and coordinate the scheduling of patients.
Requirements:
Essential Duties and Responsibilities:
- Enter and verify that all patient demographics and billing information correctly entered/verified at the time of check in.
- Interview patient or patient's designee to obtain all necessary information for production of a complete and factual registration document.
- Effectively explain intake paperwork, obtain required signatures, and assemble electronic documents for Electronic Health Records system.
- Maintain open channels of communication and clear flow of information between all appropriate PFC providers, PFC administration and all relevant facilities.
- Advise patients of their financial responsibility. Accepts payments on any balances related to patient's liability.
- Answer incoming calls in a prompt, courteous, efficient, and professional manner. (ie. "Perkins Family Clinic,this is_____________How may I help you?")
- Maintain open channels of communication and clear flow of information between all appropriate PFC providers, PFC administration and all relevant facilities.
- Greet patients, guests, visitors and clinic staff in a friendly and professional manner.
- Perform accurate, thorough and timely data entry in electronic Scheduling and electronic health records.
- Be familiar with system downtime registration process.
- Maintain confidentiality of provider information.
- Keep admissions desk clean and organized.
- Performs other duties as required.
Education and Experience:
- High School diploma or G.E.D, with qualifications as stated below:
- Training, experience, and/or certification in health informatics, billing and coding are preferable.
- Three years minimum experience in accounts payable preferable
- One year experience working with a health care setting or with medical service providers preferable.
Knowledge, Skills and Abilities:
- General knowledge of medical business office practices
- Knowledge of but not limited to admitting/registration process, and medical billing regulations.
- Knowledge of the Health Insurance Portability and Accountability Act (HIPAA) in regard to confidentiality and the release of medical information.
- Skill and ability to organize and multi-task- ability to prioritize tasks by importance and accomplish highest priority tasks each day.
- Ability to communicate courteously and effectively with co-workers, medical care providers, management personnel, tribal leaders and the general public both orally and in writing.
- Ability to work with others on an individual basis utilizing high interpersonal skills.
- Must be able to read, understand, apply and retain knowledge of departmental rules, regulations, and policies.
- Outstanding organizational abilities and must be able to prioritize.
- Naturally possess a welcoming and outgoing personality.
- Ability to maintain calm temperament under stressful conditions.
- Proficient use of Microsoft Office applications (Word, Excel) and internet resources.
Conditions of Employment:
The Iowa Tribe of Oklahoma operates a drug-free workplace.
- Must submit to and pass applicable drug test.
- Must pass background investigations for suitability of character identified in accordance with the Indian Child Protection and Family Violence Prevention Act.
- Annual TB skin test, proof of previous positive PPD results or negative chest X-ray.
- Hepatitis A & B, Tdap, MMR and Varicella vaccinations, proof of previous vaccinations or proof of positive titer.
Job Tags
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