Healthcare Nursing of Hollywood - Position Purpose Leads, guides and directs the operations of the healthcare facility in accordance with local, state and federal regulations, standards and established facility policies and procedures to provide appropriate care and services to residents. Required Qualifications The Administrator must possess : A valid, unrestricted Nursing Home Administrator’s license in the state. Bachelor’s degree in Health Administration preferred. Must have at least three (3) years of experience in a supervisory role in a hospital, nursing home, or other related health care facility. Knowledgeable of skilled nursing home regulations, procedures, laws, regulations and guidelines pertaining to long-term care. Major Duties and Responsibilities Plans, develops, organizes, implements, evaluates and directs the overall operation of the facility as well as its programs and activities, in accordance with current state and federal laws and regulations. Identifies, in conjunction with the Director of Nursing and selected department heads, the facility’s key performance indicators. Establishes an ongoing system to monitor these key indicators such as the Quality Assurance and Performance Improvement process throughout the facility. Develops and executes a census and occupancy management strategy that results in improved census and improved fiscal health for the facility. Serves as the facility representative and spokesperson to the public as well as in the professional arenas. In so doing, must periodically successfully deliver a confident, concise, message on a variety of topics that is understood by a wide range of persons with diverse backgrounds and levels of education. Leads and coordinates daily, weekly, bi-monthly or monthly management team meetings to discuss priorities and develop solutions with facility leaders such as census, collections, clinical health, survey readiness, customer service satisfaction, activity participation, etc. Develops and maintains positive relationships with residents, employees, and family members through scheduled, deliberate positive interactions with them using face to face, phone, or other means of communication. Evaluates work performance of department heads and maintains accountability across all departments in concert with Human Resources for expected performance outcomes in each respective department. Knows and understands general nursing practices and procedures, OBRA regulations, Code of Federal Regulations, Appendix PP State Operations Manual, reimbursement processes, Life Safety Code regulations, applicable labor relations laws, and all other regulatory entities that may apply. Understands, continues to learn, and teaches others about new CMS program initiatives such as value based purchasing programs like SNF-VBP, SNF-QRP, Quality Measures, Nursing Home Compare, Payroll Based Journal reporting, etc. Identifies and collaborates with members of the interdisciplinary team, physicians, consultants, and community agencies to identify opportunities for enhanced services to the residents and/or resolve issues. Recruits talented, qualified individuals in conjunction with Human Resources to fill department head positions as a key factor in building and maintaining a strong and capable team. Performs rounds to observe residents and ensure overall needs are being met. Know residents by name and sight. Practice management by walking around. Makes oneself available to employees at all levels by practicing an open‑door policy. Knows employees across all departments, all shifts by name and makes oneself available periodically on a routine, scheduled basis across all three shifts to gain informal employee feedback. Conducts periodic observations of in‑service education to ensure staff members delivering the education are competent with the knowledge and skill set required to accomplish employee learning. Promotes teamwork, mutual respect, and effective communication. Promotes positivity and active daily problem solving. Reviews and interprets monthly financial statements and provides relevant information to the governing board. Makes written and oral reports/recommendations to the governing board concerning the operation of the facility. Leads, guides and directs facility readiness related to health inspection surveys, Occupational Safety and Health Administration (OSHA) surveys, and any other regulatory entity or requirement. Communicates directly with residents, medical and nursing staff, family members, department heads and members of the interdisciplinary team to coordinate care and services. Responds and resolves complaints and concerns when necessary. Engages as a change agent for the facility when necessary. Ensures resident incidents and concerns that rise to a reportable event such as alleged abuse, neglect, mistreatment, misappropriation, etc. are reported to the correct entity within the stated regulatory requirement. Promotes and encourages an environment of trust among all employees related to the overarching goal of resident safety and abuse prevention. Promotes safe work practices, safety rules, and accident prevention procedures to prevent employee injury and illness.
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