Job Description

Job Description

Job Description

Halvik Corp delivers a wide range of services to 13 executive agencies and 15 independent agencies. Halvik is a highly successful WOB business with more than 50 prime contracts and 500+ professionals delivering Digital Services, Advanced Analytics, Artificial Intelligence/Machine Learning, Cyber Security and Cutting Edge Technology across the US Government. Be a part of something special!

We are seeking a junior-level Network Engineer for an onsite position in Alexandria, VA. This role supports large-scale network, systems, applications, services, and business activity through network support and active monitoring, analysis of alerts, escalation, and communication, and will require flexible shift work hours: 6am - 9am, 10am - 7pm, 7pm - 4am .

Role and Responsibilities

• Following USPTO configuration management process and Standard Operating Procedures in maintaining and implementing configuration changes of network infrastructure equipment and devices
• Providing, on-site, twenty-four (24) hours per day, seven (7) days per week, 365 days per year enterprise network monitoring, analysis and reporting.
• Installing/uninstalling network equipment into racks, requiring the capacity to lift up to 20 pounds.
• Managing and repairing USPTO's Cisco Wireless equipment for the guest and Enterprise wireless networks (Network Control System, Mobility Service Engine, Wireless LAN Controller and Access Points) and Wide Area Networks.
• Performing regularly scheduled preventive maintenance activities on USPTO network devices (routers, switches, IPAM/DNS tools, WAN accelerators, Load Balancers, Wireless devices) following vendor guidance for device patches and technical bulletins.
• Upgrading network infrastructure hardware/software/firmware as directed by vendors upon completion of testing in non-production environments.
• Providing operations and maintenance support for Cisco Identity Service Engine (ISE).
• Monitoring and updating latest security patches, release notes, and/or software.
• Reviewing syslog (daily) for potential damage from emerging security threats and risks.
• Performing capacity, security, configuration, and performance management on network infrastructure devices as required after hardware replacement due to failure.
• Tuning Network Services Branch (NSB) equipment to meet USPTO EMS monitoring requirement.
• Utilizing enterprise management tools to monitor the network infrastructure remotely to detect conditions which impact network connectivity
• Responding to and resolving USPTO's critical problems related to local and remote network connectivity incidents for all USPTO domestic sites.
• Collaborating with other teams to troubleshoot USPTO critical problems, e.g., application slowness, to isolate the causes and determine whether is network or non-network related.
• Other duties as assigned by supervisor.

Required Skills:

• Education: BS in Computer Science, Information Systems, Engineering, or other related scientific or technical discipline.
• 2 years of experience specialized in Network Administration.
• Cisco Certified Network Associate Certificate (CCNA) or equivalent.
• Excellent written and verbal communication skills.
• Good understanding of networking principles and technologies.
• Strong understanding of Problem Management Process.
• Broad understanding of Security Protocols including SSL, and SSO.
• Must have solid technical background with a focus on IT/cloud-based IT systems.

Preferred Skills:

• Experience with remote access solutions such as Netskope and Cisco AnyConnect.
• ITIL-related certifications are a plus.
• USPTO experience preferred.

Halvik's pay range for this job level is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other law.

Halvik Corp is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.

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