Job Description

Job Description

Job Description

Medical Office Assistant – Full-Time

Virginia Beach, VA

$16.00 – $17.00 per hour to start, with opportunities for advancement and bonuses

Company Description

Coastal Prosthetics and Orthotics, LLC is a locally owned, certified facility specializing in custom-fabricated orthotic and prosthetic devices. We are proud to offer in-house fabrication of devices designed by licensed practitioners to meet the unique needs of each patient. Our dedicated team is passionate about delivering compassionate care and high-quality service in a collaborative environment.

Position Overview

We are currently seeking a full-time  Medical Office Assistant to join our team in Chesapeake, VA. This on-site position requires a motivated, organized, and detail-oriented individual who thrives in a  fast-paced medical office setting. The ideal candidate will demonstrate professionalism, empathy, and strong communication skills while balancing multiple administrative responsibilities.

Key Responsibilities

• Greet patients and visitors in person or via phone with professionalism and warmth
• Schedule and confirm appointments, ensuring efficient use of provider time and treatment rooms
• Maintain patient records, update demographic and insurance information accurately
• Verify insurance coverage and eligibility; determine if prior authorization is required
• Collect copays and balances at check-in/check-out and record financial transactions
• Prepare paperwork prior to patient visits and follow up on no-shows
• Maintain a clean and organized reception area
• Protect patient confidentiality and uphold HIPAA standards
• Support the clinical and administrative team by participating in special projects as needed
• Respond to emergencies and assist distressed patients as necessary
• Demonstrate superior customer service and a team-oriented attitude at all times

Qualifications

• Associate’s Degree (Required)
• 1–3 years of medical clerical or secretarial experience (Required)
• Familiarity with medical terminology and HIPAA regulations
• Proficient in Microsoft Office; experience with Electronic Medical Records (preferred)
• Strong oral and written communication skills
• Excellent organizational and multitasking abilities
• Comfortable in a fast-paced environment with frequent patient interaction
• Typing speed of 65 WPM or higher

Benefits

• 401(k) with matching
• Health, Dental, and Vision insurance
• Life insurance
• Paid time off

Medical Specialty:

• Pediatrics
• Orthotics and Prosthetics

Schedule:

• Monday to Friday
• 8-hour shift

To Apply:

Please email your  resume and  cover letter to: brittany@coastalpando.com

Only applicants who submit a resume will be considered. No phone calls, please.

Learn more about us:

facebook.com/coastalpo

Job Type: Full-time

Pay: $16.00 - $17.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Life insurance
• On-the-job training
• Paid time off
• Vision insurance

Work Location: In person

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