Job Description

Job Description

Position Summary:

Awe Inspired is seeking a highly organized, experienced, and proactive Jewelry Production Manager to lead our global production operations and support the expansion of our product categories. This role owns the execution of our jewelry production process and plays a key strategic role in identifying and vetting new manufacturing partners across a range of materials and categories. From fine and demi-fine jewelry to watches, and both natural and manufactured stones – and even beyond jewelry into lifestyle – this production expert will drive Awe’s ability to scale and innovate.

The Production Manager will manage vendor relationships, ensure product consistency and quality, and maintain visibility across all production milestones. This role requires a strong background in vendor sourcing and product development, as well as deep technical knowledge of jewelry production and quality assurance. The ideal candidate has an exceptional eye for luxury product, a passion for quality and precision, and a collaborative, can-do growth mindset. They must act as an internal champion for product excellence – setting high standards and holding partners accountable.

Key Responsibilities:

Sampling Support, Production Execution & Cost Management

• Support the design team during the sampling phase by tracking timelines, coordinating vendor communication, and keeping Airtable up to date
• Ensure a smooth handoff from design to production once final designs are approved
• Own all steps of the production process post-handoff, including factory coordination, timelines, and delivery
• Ensure products are produced to target cost and identify opportunities for cost improvement without compromising quality
• Flag and resolve production delays or cost issues in coordination with Ops and Planning

Vendor Expansion, Category Testing & Manufacturing Strategy

• Identify, evaluate, and onboard new domestic and international vendors across fine, demi-fine, watches, and other materials
• Lead sourcing and feasibility assessments for expansion into non-jewelry lifestyle product categories
• Build scalable manufacturing solutions that support long-term assortment growth and margin goals
• Test and develop new categories and techniques in partnership with Design and Product Development
• Maintain market awareness of manufacturing trends and innovation opportunities

Quality Control, Product Consistency & Issue Resolution

• Define and enforce elevated quality control standards across the global supply chain
• Standardize metal colors, finishes, mechanisms, clasps, logo treatments, and stone quality across vendors and SKUs
• Rigorously review samples and bulk production for consistency with specs, material integrity, and brand standards
• Act as the internal voice of product excellence – advocate for best-in-class quality and push back on vendors when standards aren’t met
• Analyze product feedback and defect data with CX to identify root causes and drive corrective actions
• Lead initiatives to reduce defects, returns, and rework while preserving craftsmanship and brand value

Tools, Systems & Workflow Ownership

• Own and maintain the Airtable tracker for product development and production
• Ensure all product specs, cost targets, and timeline data are accurately documented and accessible
• Set up finalized products in Cin7, coordinating with Planning and Ops to ensure inventory readiness
• Coordinate with the Digital team to prepare products for Shopify launch, including SKU setup and readiness tracking
• Identify process gaps and implement workflow improvements to increase efficiency, accuracy, and cross-functional visibility
• Drive consistency in how product data is managed and handed off across teams

Qualifications:

• 5+ years of production or sourcing experience specifically in jewelry
• Deep technical knowledge of jewelry manufacturing methods, finishes, and materials — including precious metals and stones
• Proven experience managing domestic and international jewelry vendors
• Hands-on background in quality control, sampling, and margin/cost management
• Proficiency in Airtable and/or other production tracking tools; experience with Cin7 and Shopify is a plus
• Exceptionally organized, detail-oriented, and able to manage multiple SKUs and timelines simultaneously
• Strong communicator who can work cross-functionally with design, planning, CX, and operations teams
• Strong aesthetic sensibility and attention to detail
• Self-starter with a growth mindset who thrives in a fast-paced, entrepreneurial environment

Benefits:

• Competitive base salary + performance-based bonus
• Full healthcare benefits (medical, dental, vision)
• 50% employee discount on all Awe products
• Unlimited PTO policy
• 4% 401(k) matching
• Meaningful work: every purchase gives back to nonprofit partners and empowers our community
• Mission-driven, profitable company in a high-growth market
• Creative culture led by a passionate founding team

Equal opportunity employer:

Awe Inspired is proud to be an equal opportunity employer. We are committed to cultivating a workplace that celebrates diversity, equity, and inclusion. All qualified applicants will be considered without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

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