Job Description

Job Description

Job Description

Job Title: Epic Billing Analyst
Department: Information Technology / Revenue Cycle
Reports To: Revenue Cycle Applications Manager or Director of IT
Compensation: 110k-140k/Year
Employment Type: Full-Time

Position Overview

The Epic Billing Analyst is a key member of the healthcare IT team, specializing in Epic’s electronic health record (EHR) billing modules— Resolute Hospital Billing (HB) and/or Professional Billing (PB) . This role is responsible for configuring, optimizing, and supporting billing and revenue cycle processes within the Epic system. The ideal candidate combines technical expertise with a solid understanding of healthcare billing workflows and regulatory compliance to ensure efficient, accurate, and timely revenue operations.

Key Responsibilities

System Configuration & Optimization

• Configure and maintain Epic billing modules (HB/PB), including charge routers, benefit engines, claims processing, and statement generation.

• Optimize existing workflows and system setup to support efficiency and compliance.

Workflow Analysis & Solution Design

• Conduct detailed analysis of billing workflows and data flows to identify gaps or inefficiencies.

• Design and implement system improvements aligned with operational goals.

Technical Support & Troubleshooting

• Serve as a primary support contact for end-users within the billing department.

• Investigate and resolve application issues, documenting resolutions and communicating effectively with stakeholders.

Implementation & Upgrades

• Participate in or lead the rollout of new Epic features and system upgrades.

• Ensure configuration is up to date with the latest billing standards (e.g., ICD-10, CPT, HIPAA).

Stakeholder Collaboration

• Act as a liaison between IT, Revenue Cycle, Finance, and operational departments.

• Translate business requirements into Epic system configurations and enhancements.

Testing & Documentation

• Build, test, and document new system configurations and customizations.

• Maintain accurate records of workflows, use cases, and system specifications.

Reporting & Data Analysis

• Create and maintain custom reports to support financial analysis, compliance audits, and operational decision-making.

Training & Change Management

• Collaborate with training staff to develop materials and communicate system changes.

• Support end-user adoption and provide go-live/post-go-live support.

On-Call Support

• Participate in a rotating on-call schedule to ensure 24/7 support for critical billing systems.

Required Skills & Competencies

• Epic Expertise: Strong working knowledge of Epic Resolute HB and/or PB modules, including work queue management, claim edits, and collections workflows.

• Analytical Thinking: Ability to analyze complex billing scenarios and troubleshoot system-related issues.

• Communication Skills: Clear and professional written and verbal communication across technical and non-technical audiences.

• Project Management: Strong organizational skills with the ability to manage competing priorities, timelines, and deliverables.

• Attention to Detail: Precision in documentation, configuration, and data validation.

• Healthcare Knowledge: Understanding of revenue cycle operations, medical coding (ICD-10, CPT), insurance billing practices, and healthcare compliance standards.

Qualifications

• Education:

  • Bachelor's degree in Information Systems, Health Informatics, Computer Science, or a related field (required).

  • Associate’s degree with equivalent work experience may be considered.

• Experience:

  • Minimum 2–3 years of experience supporting healthcare information systems, with emphasis on billing operations.

  • Hands-on experience with Epic Resolute or similar systems preferred.

• Certification:

  • Epic certification in Resolute Hospital Billing (HB) or Professional Billing (PB) highly preferred.

  • Willingness to obtain Epic certification within 6 months of hire, if not already certified.

• Technical Proficiency:

  • Familiarity with Microsoft Office Suite (Excel, Word, PowerPoint, Visio).

  • Experience with ticketing systems, project management tools, and data analysis/reporting tools.

Career Growth

This role offers a strong foundation for advancement in healthcare IT. Career progression may include roles such as:

• Senior Epic Analyst

• Revenue Cycle Systems Manager

• Epic Project Manager

• Clinical Informatics Specialist

• Director of Health IT or Chief Information Officer (CIO)

Continued professional development and additional Epic certifications can enhance advancement opportunities and specialization.

Summary

The Epic Billing Analyst is a critical contributor to the success of revenue cycle operations within healthcare organizations. Combining technical aptitude with a deep understanding of billing processes, this role ensures systems are optimized, compliant, and aligned with organizational goals. It’s an ideal position for professionals who are detail-oriented, collaborative, and passionate about improving healthcare through technology.

The Bachrach Group LTD. (TBG) has been building better workforces with extraordinary talent based on specific functional experience, one position at a time, for nearly 50 years. Our commitment to sourcing top-notch talent has made us national leaders in both staffing and executive search.

Company Description

The Bachrach Group LTD. (TBG) has been building better workforces with extraordinary talent based on specific functional experience, one position at a time, for nearly 50 years. Our commitment to sourcing top-notch talent has made us national leaders in both staffing and executive search.

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