Job Description

Job Description

Job Description

OPEXUS + Casepoint is a market-leading tech company that delivers trusted SaaS solutions to regulated industries. The eDiscovery Solutions Engineer will be at the tip of the spear; they will shape how we take our eDiscovery products to the public and private markets and guide our customers through modernizing their legal operations.

This role will report to the Director of Solutions Engineering, situated within the broader Go-to-Market team. While OPEXUS + Casepoint Solutions Engineers are proficient with our full suite of products (spanning open government, workforce management, government oversight, and eDiscovery), this team member will be expected to leverage deep expertise in the eDiscovery space to drive related revenue attainment. In addition to leading these technical sales efforts, this specialized Solutions Engineer will also meaningfully contribute to cross-functional work: informing how we competitively market our legal tech products, liaising with our solutions delivery teams, and equipping technical counterparts with actionable product input from prospective customers.

We’re eager to welcome this tenacious Solutions Engineer to our team – someone who will combine technical aptitude, creative problem-solving, and customer advocacy to drive intentional growth. This role is eligible for variable compensation.

Primary Responsibilities:

Solutions Engineers at OPEXUS + Casepoint serve as subject matter experts and skilled connectors. The core areas of focus for this role include the following:

• Customer Discovery & Scoping: Work hand-in-hand with Account Executives to understand a customer’s current technology stack, staff workflows and programmatic pain points; leverage this information to qualify and build intentional capture plans for these eDiscovery opportunities.
• Product Demonstrations: Deliver engaging, scenario-based demonstrations that account for a customer’s unique requirements and underscore how our products vary from others in the eDiscovery market.
• T echnical Writing: Tactfully differentiate our products and services when responding to RFI/P/Qs; draft (reusable) language on product functionality and customer support practices that highlight the impact we’ve enabled for similar customers.
• Intentional Customer Hand-offs: Ensure that the vision painted for a customer throughout the sales process can be properly actioned post-sale; we make this possible through thorough requirement gathering and information sharing with our respective delivery teams.
• Technical Feedback Facilitation: Routinely collect product feedback from prospect meetings and requirements contained within solicitations; consolidate these functionality requests and/or market trends for action by the Product Management team.
• Sales Enablement: Work closely with the Revenue Enablement team, namely Product Marketing, to repeatedly upskill the OPEXUS + Casepoint sales team on new product functionality and our related competitive messaging.
• Go-to-Market (GTM) Process Improvement: Collaborate with other Go-to-Market functions -- Revenue Operations, Sales Intelligence, and Proposals -- to identify ways that the sales team can work more efficiently while bringing in more business.

Education:

• Bachelor’s degree in computer science, engineering, information systems, or a related field, or equivalent work experience

Minimum Qualifications:

• 4+ years of experience in a technical pre-sales or solution delivery role (such as technical implementation)
• 2+ years working within the eDiscovery space with a deep understanding of in-house legal operations and software available in the market
• A knack for leading value-based, customer-centric product demonstrations for a variety of stakeholders
• Excellent verbal and written communication skills, with the ability to make complex topics digestible for non-technical audiences
• Demonstrated experience working cross-functionally to drive product innovation – continuously making the customer’s voice heard
• Experience navigating product integration conversations to streamline workflows for users leveraging multiple applications
• Proven ability to manage multiple deals and/or projects at one time, driving toward excellence for each

Preferred Qualifications:

• Familiarity with corporate and/or government procurement processes, including responding to formal solicitations
• Experience contributing to internal product enablement efforts

About OPEXUS + Casepoint

OPEXUS, a leader in government process management software, and Casepoint, a top provider of data discovery technology for litigation, investigations, and compliance, merged in January 2025, with a majority investment from Thoma Bravo. The merger combines OPEXUS' expertise in government process management and Casepoint's advanced data discovery technology to create a scalable platform that meets growing demands for efficient, secure data management in the public and regulated sectors. This collaboration enhances workflows for government and enterprise clients, focusing on data discovery, litigation, and compliance.

The Washington Post, which named Opexus+ Casepoint as the best place to work, solidifies the company's commitment to fostering a supportive, innovative, and inclusive work environment. Our dedicated team has created a culture grounded by our shared values that encourage everyone to speak up, join in, and celebrate together. From our hybrid work schedules to our prime downtown D.C. location, working at OPEXUS+Casepoint offers the best of all worlds.

OPEXUS is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or disability.

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