Job Description

Job Description

Job Description

Facilities Coordinator CSR- Toms River, NJ

We are looking to add a qualified Facilities Coordinator/Customer Service Representative to our Toms River, NJ location!

Shift: Monday- Friday 8:00am-5:00pm or alternate mid-shift (Sunday 10-6, Mon-Thurs 10-7 as hourly and a flat rate on-call on Sunday 6pm-Monday 8am).

The company is a business that has been providing tailored, expert construction and maintenance services to retail stores, hospitality sites and medical facilities on a national level. Services provided include reactive 24/7 facility repairs, preventative maintenance, re-fresh programs, product roll-outs and National Branding programs. We are seeking motivated team players to join the family.

Perks & Benefits of Customer Service Representative - Hiring Immediately/Weekly Pay

• Starting pay is $18.00-20/hour
• 8 hour shift
• WorkLife Balance is Important for our employees.
• Medical/Dental/Vision benefits with a strong, reputable company
• Paid time off, Parental leave
• Temp-to-hire

Primary Responsibilities include the following:

• Coordinate with site managers and vendors for service & maintenance needs.
• Provide detailed notes and obtain photos for internal management.
• Onboard and manage vendors to ensure clients are serviced as required and SLA’s are adhered to.
• Update clients throughout life cycle for each job or task.
• Manage project pricing and ensure budgets are maintained and adhered to.
• Must keep project management software updated. Programs include, but are not limited to, Facilities Exchange, Service Channel, fmPilot2, Verisae, Corrigo, SRMS, etc. Experience is a plus but not required.
• Must be able to time manage and prioritize workloads. Must be able to handle fast paced and heavy workloads.
• Must be able to work in an office / call center type of environment. Good communication is a requirement to keep clients and vendors up to date.
• Must be willing to request clarification and escalate issues/concerns internally as needed.

Must live in State of New Jersey

Job Tags

Hourly pay, Weekly pay, Price work, Temporary work, Work at office, Immediate start, Live in, Shift work, Sunday, Monday to Friday,

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